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Additional Information

Additional Information

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Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
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Snow Records Japan

Categories

Categories

Policies

Privacy Policies

Snow Records Japan(Hokuhokutou, Inc.) is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to order@snowrecords.com with 'unsubscribe' as the subject line.

Hokuhokutou,Inc.(Snow Records Japan) does not sell, trade or rent your personal information to others.

Return Policies

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If the return is a result of buyer's self reason, return shipping cost is buyer's responsibility.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If the NEW item is opened, we cannot accept return in any cases.

Tax Policies

-Duties

To international buyers, Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.

-Japanese Domestic Tax

Japanese domestic 8% tax is charged to all customers.
It is already included in item price.
No exrtra tax is charged after your purchase